Question 1

How long before we see more calls?

Accepted Answer

Technical fixes, a properly optimised Business Profile and a rebuilt enquiry flow can lift calls within the first few weeks, because you are converting traffic and map views you already had. Rankings for competitive commercial terms typically move between month three and month six, and compound from there. Any agency promising page one in 30 days is either bidding on your brand name or lying.

Question 2

We cover a whole city, not one shop front. Does local SEO still work?

Accepted Answer

Yes, and it is usually where the biggest gains are. A service-area business can rank across every locality it covers, not just the one its office sits in. We set up the Business Profile as a service-area business, then build locality pages for each area you genuinely serve — so a search two suburbs away still finds you.

Question 3

Do you work with competitors in the same area?

Accepted Answer

No. We take one client per service area, because the whole point is to rank you above the alternatives. If your area is already taken we will tell you at the first call rather than sell you a diluted engagement.

Question 4

What does “getting visible on AI” actually mean?

Accepted Answer

Customers increasingly ask ChatGPT, Claude, Perplexity or Copilot for a shortlist of local providers before they search Google. Those systems favour content with clear structure, explicit service and pricing detail, and citable local information. We format your service data so it can be read and quoted rather than skimmed past, and we report AI session data alongside organic traffic so you can see it working.

Question 5

What do you need from us?

Accepted Answer

Your real service data — what you offer, typical price ranges, the areas you actually cover, response times, certifications — plus access to the site and Google Business Profile, and photos of real jobs. About two hours in month one, then roughly thirty minutes a month. Your team stays on the tools.

Question 6

What does it cost?

Accepted Answer

It depends on how many services and localities you want to own — a single-suburb clinic and a citywide installer are different engagements. The SEO audit is free and comes with a scoped proposal, so you see the number before committing to anything.

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Small business SEO, specialised by trade